VOIP SOLUTIONS THAT WILL MEET YOUR NEEDS

WE DELIVER TECHNOLOGIES THAT ARE EASILY
MANAGED AND CONTROLLED FROM ANYWHERE
IN THE WORLD.

UNIFIED COMMUNICATIONS WITH PRESENCE

HOSTED & ONSITE IP PBX SOLUTIONS

PBXWARE
PBXware

PBXware is the world’s first and most mature
IP PBX Professional Open Standards Turnkey
Telephony Platform.

Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Contact Centers and governments worldwide by combining the most advanced of the latest technologies.

Bicom Systems’ softswitch is offered in the Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability,
and expandability.

SERVERWARE
SERVERware

Cloud Virtualization Platform For Communication Technology Solutions

SERVERware Edition is the most economical way to start delivering IP Service from a single server. SERVERware is the only Virtualization Platform tailored to Hosting Telephony & Unified Communications in the Cloud. SERVERware delivers a wide range of IP services and applications with high availability, stability, and reliability for a maximum up-time. SERVERware Serves many different types of clients with different PBXware editions at the same time plus sipPROT, all through one interface. The GUI has made management of hosts, VPSs, and resources easier than ever. SERVERware has shared, fault-tolerant, highly available, and redundant network storage, high data integrity protection and a built-in backup system.

Bicom Systems’ SERVERware Virtualization Platform is available in the Standalone,
Mirror, and Cluster Editions, offering fault tolerance, high availability, and processing and storage scalability, including Geo-redundancy using alternative datacentres.

Trust and Protection
sipPROT

sipPROT is a PBXware and SERVERware module that provides protection from SIP attacks.

Unlike other similar solutions, sipPROT works with live SIP traffic, dynamically blocking/unblocking IP addresses currently threatening the system.

gloCOM MD
gloCOM Mobile/Desktop
Application

gloCOM is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance your day-to-day communication and collaboration experience.

It packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer functionality and much more. All gloCOM features are neatly packaged within a single elegant desktop application interface with great user experience available on all major desktop platforms.

gloCOM is offered in Office, Business, Agent and Supervisor Editions, each supporting specific features maximizing efficiency and productivity.

gloCOM MD
gloCOM go Edition

Work on the move and keep the time loss as low
as possible. Experience efficiency at its best with gloCOM GO Unified Communications app and PBXware Phone system. Plan phone calls, control your time and define availability using the gloCOM GO Presence panel functionality integrated
with PBXware.

Call Centre_Contact Centre
gloCOM Agent Edition

gloCOM Agent edition is a desktop Contact Center Unified Communications application dedicated
to boosting Contact Center Agents’
day-to-day efficiency.

This edition of gloCOM provides an agent-optimized interface with features that will make their day a lot easier and more productive. See the status of other agents (phone and presence), send them messages or call them. See the status of queues, calls waiting, agents busy, agents idle etc.

Call Centre_Contact Centre
gloCOM Supervisor Edition

gloCOM Supervisor edition is a desktop Contact Center Unified Communications application enabling Real Time monitoring of Agents and Queues, tracking Agents’ performance and generating comprehensive Statistics Reports.

This edition of gloCOM provides Full control and monitoring over calls & performance with Real-time agent monitoring and statistics. See graphs in real time. Check agents’ performance in real time. Configurable thresholds for different kinds of alerts (service level, paused agents etc…). See which agents are logged in, paused, who each agent is talking to and much more. You can monitor
ongoing calls in real time: inbound, outbound, queue calls etc.

gloCOM Meetings
gloCOM MEETING

gloCOM meeting is a gloCOM Module that allows any user to set up meetings without the hassle of switching applications. With access to all of your gloCOM contacts you can start collaborating
with a single click.

gloCOM meeting allows you to meet with multiple users simultaneously, while offering: Video Conferencing – in grid and speaker view, Audio Conferencing, Screen Sharing – specific application or whole screen sharing, Remote Control when screensharing, and Group chat. You can also schedule meetings in advance and even set up recurring meetings that suit your team’s needs.

OUR SERVICES

TELEPHONY SOLUTIONS

Whatever the size of your company, you may be looking for:

We at NOVA IX TECHNOLOGIES have the experience and
expertise to give you the solution that meets your needs.

Telephony Solution
Phone_SMS
SHORT MESSAGE SERVICES

NovaIX is at the cutting edge of mobile messaging, SMS marketing tools and mobile marketing software solutions.

We believe mobile is a direct, highly responsive two way communication channel and should form an integral part of your businesses marketing. One of our product offerings which will greatly benefit the networking and communication within and around your business is Bulk SMS.