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gloCOM - Office Edition

Use simple drag and drop actions to add users to call/chat /conference/group chat, make blind and attended transfers.

 

 

gloCOM - Office Edition

gloCOM allows users to exercise office phone control features remotely without physically touching phone. Polycom IP phone series are fully supported devices.

Use simple drag and drop actions to add users to call/chat /conference/group chat, make blind and attended transfers. Chat with one or more Users (single & group chat) at the same time, and keep a searchable History of every IM conversation.

Set your presence status and availability on gloCOM. View other user's presence and availability. Sync Outlook contacts with gloCOM. Call them from gloCOM directly or from Outlook using the integrated Outlook plugin. When inbound call is received, see who of your Outlook contacts is calling you.

Productivity boost, reliable operation and simplistic design amongst all other benefits that gloCOM provides will change the way your business communicates forever.

Benefits

TECHNOLOGICAL UPGRADE
gloCOM creates a modern office communications system retaining the classic phone system experience.

STANDARDIZED CONTROLS
All phone call related actions made in gloCOM are controlled using the desk phone, same as you used to.

CONNECTIONS MANAGEMENT
Keep your PBX, Outlook, Google and Apple contacts in the intuitive gloCOM Click-to-Dial interface.

SIMPLIFIED SETUP
Reduces the time and knowledge required to complete the setup - from download to call in less then 5 minutes.

INCREASED PRODUCTIVITY
Implemented throughout gloCOM tools and features - save time, lower the costs and reduce the stress levels!

SMOOTH COMMUNICATION
Enjoy high quality calls, faxing, instant messages, seamless contact entries and voicemail inbox GUI.

EFFICIENCY IMPROVEMENT
Focus on the important stuff by efficiently managing your business communications using gloCOM.

AVAILABILITY CONTROL
Plan phone calls, control your time and define availability using the gloCOMs Presence panel functionality.

INSTANT DEPLOYMENT
Deploy gloCOM on a large scale almost instantly, using Microsoft Installer and Silent Install features.

Key Features

CALL CONTROL USING PHYSICAL DEVICE
Control phone calls the way you used to, using physical phone device. Other gloCOM features are available using the application desktop interface.

GLOCOM CONNECTIONS
Display all of the PBXware, Google and Apple contacts in gloCOM interface, available to call with a single click.

MESSAGING
Send instant messages and share files with your co-workers improving productivity, collaboration and work flow.

LIGHTNING FAST SETUP
Setup procedure for gloCOM is fully automated, requiring just an email and password input. The whole process could be completed in just a few minutes.

DRAG & DROP FUNCTIONALITY
Virtually any action on gloCOM interface can be performed using Drag&Drop functionality which enables faster and easier operation

CALL TRANSFERS
gloCOM enables performing quick call transfers to any extension or phone number. gloCOM also enables transfering a call to another ongoing call.

VOICE CONFERENCES
Easily organize and manage voice conferences using gloCOM GUI. Drag&Drop contacts to invite them into conference, mute participants, kick participants out of the conference, use gloCOM customizable conference rooms and much more.

GROUP CHAT
Create and manage group chat sessions with your co-workers. Drag&Drop contacts to a chat session to create a group chat. Initiate voice conference with all participants straight from the group chat window.

ENCRYPTION
gloCOM implements TLS/SRTP encryption set on server, but enables encrypting voice calls as well.

CHANNELS
Send circular messages to a company department or list of contacts using channels functionality.

CRM INTEGRATION
gloCOM offers implementation with your CRM system and it will make it even more efficient. gloCOM 4.x is compatible with several Customer Relationship Management solutions. We now support Salesforce, SugarCRM, Zoho, and Zendesk.

NOTIFICATIONS
gloCOM integrates with native OS notifications system, allowing pushing notifications on incoming calls, messages, conference invites, etc.

SWITCH PHONE
During a live call, you can use the Switch Phone button to initiate ringing across all registered devices so the user to continue the call on another device. A perfect example would be switching from your desk phone to your mobile when you need to leave your office but would like to continue your call.

VOICEMAIL PANEL
Upon receiving a Voicemail message the Voicemail panel button will flash. Click on the Voicemail button to access the panel and check or manage your voicemail.

Resources

Product Brochure (Click to download)

 

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Improved business communication through effective solutions and innovative technology.

 

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