Key Features
UNIFIED COMMS MODE
Unified comms mode allows gloCOM users to use single or multiple phones simultaneously. Greater productivity for switching calls between phones while retaining use of features.
OFFICE PHONE CONTROL
gloCOM allows users to exercise office phone control features remotely without physically touching phone. Polycom IP phone series are fully supported devices.
SWITCH PHONE
Click to Switch the Phone on which the Call is taking place.
FAXING CLIENT (FOIP)
Send any document as fax directly from it's native application (Word, Excel etc...), or send faxes directly from gloCOM (PDF files only). Receive faxes and view them directly from your computer. Check Fax history of received files.
GLOCOM ADDRESS BOOK
Display PBXware / Outlook / Google / Apple contacts directory with option to hide, block contacts and set contact alias.
CONFERENCING FACILITY
Create and control conference calls on any SIP phone or SoftPhone. Convert two way calls into conference call, and add as many participants (dynamic conferencing).
ONLINE PRESENCE STATUS
Set your presence status and availability on gloCOM. View other user's presence and availability.
PBXWARE MULTI-TENANT COMPATIBLE
One connects with gloCOM to a multi-tenant system completely transparently thanks to the pwproxy service.
MS OUTLOOK/EXCHANGE INTEGRATION
Sync Outlook/Exchange contacts with gloCOM. Call them from gloCOM directly or from Outlook using the integrated Outlook plugin. When inbound call is received, see who of your Outlook contacts is calling you.
DATA ENCRYPTION
gloCOM implements TLS/SRTP encryption set on server, but enables encrypting voice calls as well.
BROWSER INTEGRATION
Click to dial from a mayor web browsers, (Firefox, Chrome, MS Internet Explorer, Safari).
CRM INTEGRATION
gloCOM integration to Use URL popup events (for inbound and outbound calls, on call answered, or ringing) to integrate with any 3rd party CRM systems.
MESSAGING & FILE SHARING
Chat with one or more Users (single & group chat) at the same time, and keep a searchable history of every IM conversation. Send / Receive files through IM client.
VOICEMAIL
Play, rewind, pause, delete and move Voicemail messages, all from your PC.